Responsible Gambling

At Winomania we are committed to safer gambling and to keeping play enjoyable. We recognise that gambling should be a form of controlled leisure, so we provide clear tools and guidance to help players stay in control and to protect vulnerable people.

Player protection principles

Our approach focuses on prevention, transparency and early intervention. We monitor account activity for signs of harm, require verification where appropriate, and make it straightforward for players to set limits or pause their account. We treat every request for help seriously and act promptly to reduce risk.

Activity-control tools

We offer a set of easy-to-use controls so you can manage how you play. These are available in your account settings and can be adjusted at any time. Tools are designed to be practical and immediate, helping you keep play within the limits you choose.

Deposit and loss limits

You can set daily, weekly or monthly deposit limits to control how much you add to your account. Loss limits are also available to help cap the amount you can lose over a chosen period. Limits take effect quickly and remain until you change them or the set period ends.

Time limits and session reminders

Session reminders and reality checks are available to prompt you during play. You can set time-outs from 24 hours up to several weeks if you need a short break. For longer-term protection, you can choose self-exclusion which blocks access to your account for a fixed period.

Self-exclusion and account closure

If you decide you need more substantial measures, self-exclusion is an effective option. Self-exclusion prevents you from logging in or creating a new account for the duration you select. We will also provide information on how to request account closure and what happens to any remaining funds.

Recognising signs of problematic behaviour

Common indicators include chasing losses, spending more than planned, hiding activity from friends or family, and difficulty stopping play. If you notice these signs in yourself or someone you care about, please use our account tools or get in touch so we can offer support and guidance.

Tips for maintaining control

Set realistic deposit and time limits, use session reminders, avoid borrowing to gamble and keep a record of your spending. Discuss your gambling with someone you trust and take breaks regularly. Small practical steps can make a big difference.

Professional help and support organisations

If you need further assistance, UK organisations such as GamCare and BeGambleAware offer confidential advice, counselling and treatment options. You can also register with GAMSTOP for national self-exclusion across participating operators. For immediate help or to learn more about available services, contact the support organisations listed on our responsible gambling page.